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Skilled loan processors who work as part of your team

India-based. Sydney servers. AEST hours. Experienced across all major lenders — ready to slot into your brokerage and process files from day one.

Add a Processor → 📅 Book a Call
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No Lock-in Contracts
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Full Fee Transparency
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Quick Onboarding
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Long-term Relationships
Who You're Hiring

Not a generic virtual assistant — a trained loan processor

Every BBO processor is finance-qualified, compliance-aware, and experienced in the Australian mortgage market.

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Highly Qualified

Master's degree in Accounting & Finance — not just certificate-level training.

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Australian Mortgage Experience

Experienced across Australia's major lenders, aggregators, and mortgage software platforms.

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Ongoing Training

Regular training on lender policy changes, aggregator platform updates, and compliance requirements.

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Sydney-Based Hours

Available during AEST business hours — on-call when your team needs them, not just overnight.

What They Handle

End-to-end support across the full loan lifecycle

Your processor handles every stage — from pre-lodgement prep through to post-settlement follow-up.

Gather and verify all client documents
Prepare loan application in your CRM or lender portal
Complete serviceability and credit checks
Cross-check income, liabilities, and assets
Prepare supporting document package
Review lender policy requirements for the file
Confirm broker notes and product selection
Identify and flag missing items before submission
Submit application to lender on broker's behalf
Confirm lodgement receipt and reference numbers
Follow up on assessor assignment timelines
Respond to initial lender queries and conditions
Provide upfront document supplements on request
Coordinate valuation scheduling if required
Update CRM with all lodgement and assessment notes
Keep broker informed of progress at every stage
Manage conditional approval requirements
Chase outstanding lender conditions
Coordinate formal approval and letter of offer
Prepare loan documents for signing
Coordinate settlement dates with all parties
Book and confirm settlement with lender
Post-settlement follow-up and client communication
Archive and file completed application records
Engagement Options

Choose how you want to work with us

Whether you need part-time support or a full team, we have a model that fits.

Part-Time
Half-Day Processor
20 hours / week
Ideal for brokers who need consistent processing support without the cost of a full-time resource.
  • Dedicated processor, not shared
  • Trained in your systems & CRM
  • AEST business hours
  • Australian account manager
Get Started
Most Popular
Full-Time
Dedicated Processor
40 hours / week
A full-time loan processor who becomes a genuine member of your team — available all day, every day.
  • Full-time dedicated processor
  • Trained across your full workflow
  • AEST business hours, 5 days/week
  • Australian account manager
  • Monthly performance reviews
Get Started
Scale
Team of Processors
Custom team size
For brokerages processing high volumes who need a team with dedicated management and custom SLAs.
  • 2–10+ processors
  • Dedicated team manager
  • Custom SLAs & reporting
  • Priority onboarding
Contact Us

Add a processor to your team this week

Book a free 30-minute call and we'll match you with a processor suited to your brokerage, systems, and volume.

📅 Book a Free Call 📞 1800 572 011